Product Return Policy

A: Damage will be refunded during delivery. Broken scraps burnt after delivery will not be withdrawn.
B: Grocery Good :- There is no Return provision, request will be accepted if the goods are defective and expired.
C: Electrical and Electronic: service will be delivered by  company through authorised service centre on site.
 
  
 
Returns Policy
 
Thank you for shopping with Tokree if you are not satisfied with your purchase; you have 24hr from your received date to make a return and the same will be entertain and resolve 7 to 10 days from received of products.
To be eligible for a return, an item must be unused/ unbroken after delivery and in the same condition that you received it. Your return needs to include the original packing slip to be accepted. The company reserves this right to change the policies of return from time to time without informing the customer and others. In case of grocery and FMCG goods, there is no return provision, request will be accepted if the goods are defective and expired on delivery site.
 
Neither Party shall be responsible or liable for any delay or failure to perform its obligations (other than an obligation to make payment) under this clause due to unforeseen circumstances or any event which is beyond that party's reasonable control and without its fault or negligence, but not limited to, acts of God, war, riots, embargoes, strikes, lockouts, acts of any Government authority, delays in obtaining licenses or rejection of applications under the Statutes, failure of telephone connections or power failure, fire or floods.