FAQ

 Q.1 Why Tokree?

Ans. Tokree provides you farm-o-fresh, assorted, properly weighed & packed fruits and vegetables

at your doorstep in rates comparable with market rates, we are dedicated to our customers as our

services are available for certain areas only.


Q.2 Who can avail your services? For which areas your services are available?

Ans. All Miraroadians can avail our services.


Q.3 How can I register with Tokree?

Ans. You can register with us through following ways.

1. Click on http://tokree.co.in/login?back=my-account

2. Send SMS or Email <REG> followed by your NAME, SHIPPING ADDRESS & EMAIL ADDRESS

your prior appointment.

3. Call us on 9222277702/3

 

Q.4 How can I place my order?

Ans. Only registered customers can place order through following modes.

1. By logging in our web site www.tokree.co.in .

2. Can call us at 9222277702/3. You can give missed call also.

3. By sending SMS at 9222277702/3.

4. By sending products detail with qty on whatsapp 9222277702.


Q.5 What is the minimum amount for order?

Ans. Minimum order value is Rs 150 anywhere in Mira Road.

 

Q.6 How much will you charge for home delivery?

Ans. Nothing, it’s absolutely free.

 

Q.7 By when I’ll get my delivery?

Ans. Morning delivery time slot (10am to 2pm) ll be available for customers, place order by or before 9pm of previous day.

Evening delivery time slot (4pm to 8pm) ll be available for customers, place order by or before 10am of same day.

Q.8 How can I get my delivery if no one at home?

Ans. You’ll get your delivery at alternate address given by you at time of registration.

 

Q.9 How to make payment?

Ans. Initially there is only one mode - Cash on Delivery (CoD) & Paytm on Delivery. Facility of payment by Credit/Debit

card will be started shortly.

 

Q.10 How can I cancel my order?

Ans. You can cancel or edit your order on same day till 8 PM through our website, SMS, email or

phone call.


If you’ve any other question, please feel free to contact us.


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